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Shipping policy

Thank you for visiting and shopping at brodequin.shop. Following are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

  • Standard Processing: All orders are processed and shipped within 1 business day.
  • Same-Day Processing: Orders placed before 3:00 PM Eastern Standard Time are processed and shipped the same day.
  • Weekends & Holidays: We do not process or ship orders on weekends or public holidays.
  • Out of Town Notice: We are a small business ran by travelling band members! Occasionally, we may be out of town. Whenever this happens, we will place a clear notice on our homepage and at checkout stating the exact dates we are away and the date we will return to resume shipping.

Domestic Shipping (United States)

Shipping charges for your order are calculated and displayed at checkout based on the weight of your items and the delivery distance.

  • Free Shipping: We are thrilled to offer FREE SHIPPING on all domestic (USA) orders over $150.
  • Carriers & Methods: We ship all domestic orders via the United States Postal Service (USPS). At checkout, you can select from:
    • USPS Ground Advantage
    • USPS First Class Mail
    • USPS Priority Mail

International Shipping

We ship globally with FedEx and DHL, with one current exception: we do not ship to the European Union (EU). Note: This is due to new EU regulations enacted in July 2026. If these laws change in the future, we look forward to shipping to the EU again. International shipping charges are calculated at checkout based on package weight and destination distance.
Customs, Duties, and Taxes Please note that brodequin.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, duties, etc.) are the sole responsibility of the customer, set by the destination country and vary by country.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email automatically once your order has shipped. This email will contain your tracking number(s) so you can monitor your package’s journey.

Lost, Stolen, or Damaged Packages

We want you to shop with absolute peace of mind. All of our packages are shipped with full insurance. If your order arrives damaged, or if your package is lost or stolen in transit, we will take care of you. Please contact us immediately so we can send out a replacement for your item(s). You don't need to worry about the shipping carrier dispute; we will handle the insurance claim on our end. If your item arrives damaged, please hold onto the damaged item and all original packaging materials, as we may need photos of them to process our insurance claim.

Contact Us

If you have any questions about the shipping of your order, please contact us at:

Follow us @brodequintn

A close-up of Brodequin guitarist Mike Bailey playing guitar on a stage, wearing a black shirt and a black leather guitar strap with a debossed logo.
A gray scruffy dog wearing a black Brodequin - Instruments of Torture long-sleeve band t-shirt with a large white graphic print on the back, sitting outdoors in a grassy area with green ivy in the background.
Brodequin bassist and vocalist Jamie Bailey performing live on stage, playing a dark-colored five-string bass guitar and growling into a microphone under dramatic blue stage lighting.
A signed copy of the band Brodequin's 'Festival of Death' CD album, featuring a silver marker autograph across the front cover artwork.
Brodequin drummer Brennan Shackelford in a black t-shirt playing on stage under dramatic warm lighting, with a gold cymbal visible in the background.
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